FAQ
1.Do you have volume discounts?
Yes we do have. It all depends on what your needs are for your particular order. It's best to contact us so we can understand your particulars. Our colleague will give detailed reply.
2. How long will it take to process our order?
Once we receive you finalized order and payment, the processing time depends on a few factors -- the size of the order, any special assembly, and any customization needs.Usually it takes 1-3 business working days to ship online listed item.Some customized items take bit longer within 5-7 business days can be shipped.If have shipping requirment,feel free to contact us!
3. We need make some change on your current listed item. Can you help us?
Sure we can offer customize service.It just depends on your detail needs and order quantity. For example,our programmable led message sign can do different size with different installing accessory. Any idea, feel free to contact us. Solution would be offered within 24hours.
4. What shipping methods do you use? How long it will take?
We offer door to door deliever service.The cooperative logistics providers we use: UPS,FEDEX,DHL USPS and other economical postal service company. For smaller parcels we use postal service. All item price included shipping cost. For air express way, the shipping time is within 7 days.Before days, fastest shipping time to US west part usually is around 2-4days.Now due to the impact of the epidemic,there maybe delay. For postal shipping way,it may take 2-4 weeks.to arrive in US. Any other places,contact our service team to get answers.